Privacy Policy
Last updated: September 2026
Ancient Crystal Agate ("we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you contact us via WhatsApp, phone, or our website, we may collect your name, phone number, and any details you voluntarily share (such as your date of birth for crystal recommendations or Nakshatra readings). We do not collect payment information all purchases are handled in person at our Bangalore store.
How We Use Your Information
We use your information solely to respond to your enquiries, provide personalised crystal guidance, and improve our service. We do not sell, rent, or share your personal data with third parties for marketing purposes.
WhatsApp & Communication
When you message us on WhatsApp, your conversation is subject to WhatsApp's own privacy policy. We use your contact details only to respond to you and will never add you to bulk messaging lists without your consent.
Cookies & Analytics
Our website may use basic analytics (such as Google Analytics) to understand how visitors use the site. This data is aggregated and anonymous it does not identify you personally. You can disable cookies in your browser settings at any time.
Data Retention
We retain contact information only as long as necessary to fulfil your request or maintain our business records. You may ask us to delete your data at any time by contacting us on WhatsApp or by phone.
Third-Party Links
Our website contains links to Google Maps and WhatsApp. Once you leave our site, we are not responsible for the privacy practices of those platforms. We encourage you to review their privacy policies independently.
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please reach out to us directly via WhatsApp at +91 99863 49774 or visit us in store.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Ancient Crystal Agate 137/1, 2nd Main, 3rd Block, Thyagarajanagar, near Jain Temple, Bengaluru- 560070 Phone / WhatsApp: +91 99863 49774